• Covers all the motorbikes in your household, not just one
• Covers any type of motorbike of any age and any value
Your Total Motorbike Assist membership covers your immediate family who live with you, both as riders and as passengers. This means:
• You, and
• Your partner, and
• All your children of any age
If you, your partner or any other member of your immediate family has an accident that renders the bike so damaged that it can't be safely or legally ridden away from the scene of the accident, we will come and recover your bike from anywhere in the UK free of charge.
This benefit is available even where the accident is your fault, so long as there is a party we can recover our costs from, such as your own motor insurer.
In the event of an accident that isn't your fault where there's an identified insured third party we'll provide you with an as-new engine-capacity-like-for-like replacement bike.
Let’s say you ride a Suzuki GSXR 1000 and someone crashes into it… We’ll give you an immaculate as-new sports bike with a 1,000cc engine – and deliver it to your home, too!
We will always replace your bike on an engine-capacity-like-for-like basis: this means we will deliver you a bike that has the same size engine as yours and, as often as possible, is the same type of bike as yours - for example if you ride a Suzuki GSXR 1,000 we would provide another 1,000cc sports bike rather than a feet-forward cruising hog! In short, you'll always end up being able to drive the same type of bike as your own while we complete your repairs.
If you, your partner or any member of your family has an accident that isn't your fault where there's an identified insured third party which results in damage to your bike, we will repair it.
• Repairs completed to the highest standards first time, on time.
• You'll be kept regularly informed on the progress of your repairs.
• Repairs completed at our Approved Repairer local to where you live.
• Repairs completed without a claim on your own motor insurance policy.
• Your no claims bonus will not be adversely affected.
• You won't have to pay the excess on your own motor insurance.
Moreover, you'll have an as-new engine-capacity-like-for-like replacement bike delivered to you to drive for the whole time while we're repairing your vehicle.
Where the accident isn't your fault and there's an identified insured third party, we will complete your repairs without you having to pay the excess on your motor insurance.
This is because we recover all our costs from the third party insurer, so we never need to claim on your own insurance. And when there's no claim on your insurance, it follows that there can't be any excess by you.
This will save you potentially hundreds of pounds. Some of our members have a very high excess of £500+ in order to make their insurance premium cheaper, and we have repeatedly saved these members this kind of money.
Where the accident isn't your fault and there's an identified insured third party, we can do everything we do for you and recover all our costs from the third party insurer.
Because we don't claim on your own motor insurance your no claims bonus can't be adversely affected. This will save you money when it comes to your insurance renewal.
In the event of a non-fault accident within the UK where there is an identifiable insured third party where you or a member of your family suffer a personal injury as a result of the accident we will provide treatment to whoever has been injured at a private clinic local to you. This includes you, your partner and any of your children.
• Helpline available 24 hours a day, 365 days a year
• UK facility, not based abroad
• Staffed by highly trained people
• Dedicated helpline for assistance anywhere
In the event of a non-fault accident where there is an identifiable insured at-fault third party where you or a member of your family suffer a personal injury as a result of the accident where such personal injury is likely to exceed £1,000 in damages, our specialist solicitors will provide you with comprehensive legal support. You will keep up to 100% of your compensation award.
With our superb concierge service everything revolves around you from the moment you contact us about your accident: keeping you mobile, keeping you informed, making things easy.
As our members, you and your family can take advantage of all the discounts, offers and deals we've obtained for you.